Do you live in a world defined by syntax, where oxford commas reign and number agreement is the law of the land? Do you thrill at the opportunity to craft copy that will delight your reader? Are you a born communicator with a keen eye for detail, a passion for meeting deadlines, and a love of collaboration? If so, you might be the perfect candidate for Messenger International’s Content Manager position.
The Content Manager is a born word nerd with the ability to write everything from emails and blog posts to letters and resource descriptions. The person we’re looking for is a writing, editing, and marketing wiz who can do more than perfect our grammar. We want someone who understands the power of words to inspire, empower, and engage—and who can use them to do just that.
Please include your writing samples or portfolio with your application.
This position is located at our Colorado headquarters.
The Content Manager ensures that Messenger International’s mission, brand, and work are represented well through digital, printed, and published forms of written communication.
- Masters and cultivates the Messenger International voice and ensures on-brand representation across all applicable digital, print, and published content
- Writes and edits copy in a variety of styles and voices according to The Chicago Manual of Style and in-house style guide
- Oversees blog editorial calendar(s) and writes and/or edits blog post content and headlines
- Supports the efforts of Marketing, Partner Relations, Church Relations, and other departments by providing content for web, email, or print campaigns and published resources
- Supports developing Messenger International voices through training and editing of blog posts, books, and other forms of written content
- Contributes ideas and feedback about current and future written content
- Edits web copy and refreshes content to keep text relevant and current
- In partnership with Resource Development, acts as chief in-house editor for books published by Messenger International; performs developmental support, substantive editing, copyediting, and/or proofing; tasks may include:
- Providing research support to an author
- Copyediting manuscripts and/or supervising copyeditors
- Verifying facts, dates, statistics, and attributions
- Correcting or modifying copy to clarify meaning and conform to style guide or editorial policy
- Conferring with author(s) regarding changes made to copy
- Formatting a manuscript in preparation for typesetting (in partnership with Creative team and/or third-party typesetter)
- Reading galley and page proofs for errors
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical: Synthesizes complex or diverse information; designs work flows and procedures
- Creativity: Generates creative solutions; applies design principles; demonstrates attention to detail
- Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
- Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages team activities
- Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
- Customer Service: Responds promptly to constituent needs; solicits constituent feedback to improve service; responds to requests for service and assistance; meets commitments
- Interpersonal: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things
- Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates moderate or better group presentation skills; participates in meetings
- Team Work: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; recognizes accomplishments of other team members; willing to work overtime or extended hours when required to complete a project or meet a deadline
- Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information
- Change Management: Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results
- Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision
- Business Acumen: Understands business implications of decisions; aligns work with strategic goals
- Cost Consciousness: Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
- Diversity: Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment
- Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values
- Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
- Strategic Thinking: Develops strategies to achieve organizational goals; understands organization’s strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions
- Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
- Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
- Dependability: Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to extended hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
- Initiative: Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
- Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention
- Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
- Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
- Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans
- Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
- Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
- Quantity: Complete work in timely manner; strives to increase productivity
- Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B.A.) or equivalent from four-year college; or two to three years related experience and/or training; or equivalent combination of education and experience.
Exceptional writing and editing abilities and thorough knowledge of The Chicago Manual of Style rules required. Ability to read, analyze, and interpret. Ability to respond to common inquiries or complaints. Ability to write content for publication that conforms to prescribed style and format. Ability to write content using original or innovative techniques or style. Ability to effectively present information to top management and public audiences.
Ability to add, subtract, multiply, and divide.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; Internet software. Experience using Microsoft Word, Microsoft Excel, and Adobe Acrobat preferred. Excellent typing abilities required.
Certificates and Licenses:
No certifications needed
This job has no supervisory responsibilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to talk, hear, sit, and type. The employee is occasionally required to stand, walk, and use hands to finger, handle, or feel.
Employment Application »
You may submit your completed application by email to firstname.lastname@example.org or fax it to 719.487.3300.
Your application will be reviewed by our Human Resource department. If you meet the minimum qualifications of the position, we will contact you for an interview. Messenger International shall comply with appropriate federal and state laws and regulations prohibiting discrimination on grounds of race, color, gender, national origin, protected age category, religion or qualified disability.